Taptap Send Belgium S.A., incorporated in Belgium, Company Number 0754.970.695, Registered Office 31 Rue du Commerce, 1000 Bruxelles, Belgium
Taptap Send Belgium S.A. is regulated by the National Bank of Belgium as a payment institution in accordance with the law of 11 March 2018 with unique identification number 0754.970.695
© Taptap Send UK Limited, Registered in England and Wales, Company Number 10416468, Registered Office Epworth House, 25 City Road, Shoreditch, London, EC1Y 1AA.
Taptap Send UK Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, Firm Reference Number 900842, for the issuing of electronic money.
Taptap Send Payments Canada Inc., British Columbia corporation, registration number BC1287510, registered office at 2600-Three Bentall Centre, 595 Burrard Street, CP 49314, Vancouver, British Columbia V7X1L3, Canada.
Taptap Send Payments Canada Inc. is registered as a money services business with the Financial Transactions and Reports Analysis Centre under number M21060579 and with the Revenu Québec under number 904652.
TapTap Send Payments Co., incorporated in Delaware, company number 4229202, registered with FinCEN with MSB registration number 31000180079144 and with registered address at Corporation Services Company, 251 Little Falls Drive, Wilmington, DE 19808, USA.
TapTap Send Payments Co is licensed in the US jurisdictions below. Should you ever have an issue that is unresolved by TapTap Send Payments Co, we have also included the details of each regulator so that you can contact them.
TapTap Send Payments Co’s NMLS ID is 2108069. The NMLS Consumer Access site can be found here: https://www.nmlsconsumeraccess.org/
State
Agency
Statute
License
Tennessee
Tennessee Department of Financial Institutions
Tennessee Money Transmitter Act (“TMTA”). TN Chapter 0180-26
Tennessee Department of Financial Institutions
Address: 312 Rosa L. Parks Avenue, 26th Floor Nashville, TN 37243
Phone: (615) 741-2236
Website: https://www.tn.gov/tdfi/mortgage-consumer-lending/money-transmitter/mt-law.html
Utah
Utah Department of Financial Institutions
Title 7 - Financial Institutions Act, Chapter 25 - Money Transmitter Act
2108069
Utah Department of Financial Institutions
324 South State Street, Suite 201
Salt Lake City, Utah 84111
Phone: (801) 538 - 8830
https://dfi.utah.gov/money-services/money-transmitters/
Masschusetts
Commonwealth of Mass Division of Banks
209 CMR 45.00
FT2108069
Taptap Send Payments Company is authorized to engage in the business of a foreign transmittal agency, license FT2108069, under Massachusetts General Laws chapter 169.
Kentucky
Department of Financial Institutions
KRS 286.11
2108069
If you have a complaint, first contact the consumer assistance division of TapTap Send at 833-916-0670. If you still have an unresolved complaint regarding the company’s money transmission activity, your complaint can be directed to the Kentucky Department of Financial Institutions, https://kfi.ky.gov/, 502-573-3390.
Wyoming
Wyoming Division of Banking
Wyoming Money Transmitters Act
7289
Wyoming Division of Banking
Address: 2300 Capitol Avenue 2nd Floor, Cheyenne, WY 82002
Phone: (307) 777-7797
Website: http://wyomingbankingdivision.wyo.gov/
Nebraska
Nebraska Department of Banking and Finance
Nebraska Money Transmitters Act
Not yet received
Nebraska Department of Banking and Finance
Address: 1526 K St #300 Lincoln, NE 68508
Phone: (877) 471-3445
Website: https://ndbf.nebraska.gov/
Minnesota
Minnesota Department of Commerce
Minnesota Statutes, Chapter 53B
MN-MT-2108069
Minnesota Department of Commerce
Address: 85 7th Place East, Suite 280 Saint Paul, Minnesota 55101
Phone: 651-539-1500
Website: https://mn.gov/commerce/
Vermont
Vermont Department of Financial Regulation - Banking Division
Vermont Statutes Title 8, Chapter 79
MT-2108069
Vermont Department of Financial Regulation
Address: 89 Main Street, Montpelier, VT 05620 - 3101
Phone: (888) 568-4547
Website: http://www.dfr.vermont.gov/
California
State of California Department of Financial Protection and Innovation
Money Transmission Act
2688
State of California Department of Financial Protection and Innovation
Address: Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834
Phone: 1-866-275-2677 (toll free)
Email: consumer.services@dfpi.ca.gov
Website: https://dfpi.ca.gov/
For California Residents Only: If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation using the details above.
Colorado
Colorado Department of Regulatory Agencies, Division of Banking
Money Transmitters Act
500293
For Colorado Residents Only: CUSTOMER NOTICE: Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information. If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
Colorado Division of Banking
1560 Broadway, Suite 975 Denver, CO 80202
email: DORA_BankingWebsite@state.co.us
website: www.dora.colorado.gov/dob.
Section 12-52-116, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.
Indiana
Indiana Department of Financial Institutions
Indiana Money Transmitter Act
2108069
Indiana Department of Financial Institutions
Address: 30 South Meridian St., Suite 300 Indianapolis, Indiana 46204
Phone: 317-232-3955
Website: https://www.in.gov/dfi/
Puerto Rico
Commissioner of Financial Institutions of Puerto Rico
Act to Regulate the Money Service Business
TM-126
Commissioner of Financial Institutions of Puerto Rico
Address: 1492 Ave. Ponce de León, San Juan, Puerto Rico 00907
Phone: (787) 723-3131
Website: https://ocif.pr.gov/Pages/default.aspx
New Jersey
New Jersey Department of Banking & Insurance
New Jersey Money Transmitters Act
2104751
New Jersey Department of Banking & Insurance
Address: 20 West State Street, Trenton NJ 08608
Phone: 800-446-7467
Website: https://www.state.nj.us/dobi/index.html
Mississippi
Mississippi Department of Banking and Consumer Finance
Money Transmitters Act
2108069
Mississippi Department of Banking and Consumer Finance
Address: P.O. Box 12129 Jackson, MS 39236-2129
Phone: 601.321.6901
Website: https://dbcf.ms.gov/
Rhode Island
Rhode Island Department of Business Regulation - Banking Division
Rhode Island General Laws 19-14.3, 19-4-4 and 19-14.5
20214250CT
Rhode Island Department of Business Regulation - Banking Division
Address: 1511 Pontiac Avenue Cranston, RI 02920
Phone: (401) 462-9503
Website: http://www.dbr.state.ri.us/divisions/banking/
Connecticut
Connectict Department of Banking
Money Transmitters Act
MT-2108069
Connectict Department of Banking
Address: 260 Constitution Plaza, Hartford, CT 06103-1800
Phone: 1-800-831-7225
Website: http://www.ct.gov/dob/site/default.asp
South Carolina
South Carolina Office of the Attorney General Money Services Division
South Carolina Anti-Money Laundering Act
2108069
South Carolina Office of the Attorney General Money Services Division
Address: 1000 Assembly Street Columbia, SC 29201
Phone: (803) 734-1221
Website: http://www.scag.gov/civil/money-services
Florida
Florida Office of Financial Regulation
Florida Statutes Chapter 560
FT230000348
Florida Office of Financial Regulation
Address: 200 E. Gaines Street, Tallahassee, FL 32399
Phone: (850) 487-9687
Website: https://www.flofr.com/
D.C.
Department of Insurance, Securities and Banking
Money Transmitters Act of 2000
MTR2108069
D.C. Department of Insurance, Securities and Banking
Address: 1050 First Street, NE, Suite 801, Washington, DC 20002
Phone: (202) 727-8000
Website: https://disb.dc.gov/
Oklahoma
Oklahoma Banking Department
Oklahoma Financial Transaction Reporting Act
N/A
Oklahoma Banking Department
Address: 2900 North Lincoln Boulevard, Oklahoma City, Oklahoma 73105
Phone: 405-521-2782
Website: http://banking.ok.gov/
North Carolina
Office of Commissioner of Banks
North Carolina Money Transmitters Act
200774
North Carolina Office of the Commissioner of Banks
Address: 316 W. Edenton Street, Raleigh, NC 27603
Phone: 919-733-3016
Website: https://www.nccob.gov/public/
Alabama
Alabama Securities Commission
The Alabama Monetary Transmission Act (Section 8 Chapter7a)
838
Alabama Securities Commission
Address:P.O. Box 304700, Montgomery, AL 36130-4700
Phone:1-800-222-1253
Website: https://asc.alabama.gov/
Idaho
Idaho Department of Finance
Idaho Money Transmitters Act
MTL-281
Idaho Department of Finance
Address: 800 Park Blvd., Suite 200 Boise, ID 83712
Phone: (208)332-8000
Website: http://www.finance.idaho.gov/
Illinois
Illinois Department of Financial & Professional Regulation
(205 ILCS 657/) Transmitters of Money Act.
MT.0000418
Illinois Department of Financial and Professional Regulation
Address: 100 West Randolph, 9th Floor, Chicago, IL 60601
Phone: 1-312-814-6910
Website: https://www.idfpr.com/About/About.asp
Virginia
Bureau of Financial Institutions
Code of Virginia Title 6.2, Chapter 19
MO-415
Virginia Bureau of Financial Institutions
Address: 1300 E. Main St., 8th floor Richmond, Virginia 23219
Phone: (804) 371-9657
Website: https://www.scc.virginia.gov/bfi/
Washington
Washington Department of Financial Institutions
Uniform Money Services Act
550-MT-132462
Washington State Department of Financial Institutions
Address: 150 Israel Rd SW Tumwater WA 98501
Phone: (360) 902-8700
Website: https://dfi.wa.gov/
Kansas
State Bank Commissioner of Kansas
Kansas Money Transmitter Act
MT.0000200
State Bank Commissioner of Kansas
Address: 700 SW Jackson St, Suite 300 Topeka, KS 66603
Phone: 785-296-2266
Website: http://www.osbckansas.org/
Alaska
Alaska Department of Commerce, Division of Banking and Securities
Alaska Uniform Money Services Act
AKMT-014723
For Alaska Residents Only:
If your issue is unresolved by TapTap Send Payments Co (+1 833 916 0670), please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One
Arizona
Arizona Department of Financial Institutions
Arizona Revised Statutes, Title 6, Chapter 12
1025261
Arizona Department of Financial Institutions
Address: 100 N 15th Avenue, Suite 261, Phoenix, AZ 85007
Phone: 1-800-544-0708
Website: http://www.azdfi.gov/
Arkansas
Arkansas Securities Department
Uniform Money Services Act
123145
Arkansas Securities Department
Address: 201 E Markham St # 300, Little Rock, AR 72201
Phone: (501) 324-9260
Website: http://www.securities.arkansas.gov/
Delaware
Office of State Bank Commissioner
Section 2308(b), 5 Del.C., Chapter 23
33939
Delaware Office of the State Bank Commissioner
Address: 555 East Loockerman Street Dover, DE 19901
Phone: (302) 739-4235
Website: https://banking.delaware.gov/
Georgia
Georgia Department of Banking and Finance
O.C.G.A. Title 7 Chapter 1 Article 4
2108069
Georgia Department of Banking and Finance
Address: 2990 Brandywine Road Suite 200 Atlanta, Georgia 30341-5565
Phone: (888) 986-1633
Website: https://dbf.georgia.gov/
Iowa
Iowa Division of Banking
Uniform Money Services Act
2021-0056
Iowa Division of Banking
Address: 200 East Grand Avenue, Suite 300 Des Moines, IA 50309-1827
Phone: 515-281-4014
Website: https://www.idob.state.ia.us/
Maryland
Office of the Commissioner of Financial Regulation
Maryland Money Transmission Act
12-2108069
If your issue is unresolved by TapTap Send Payments Co (+1 833 916 0670), the Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding the licensee, TapTap Send Payments Co., at Commissioner of Financial Regulation, Attention: Consumer Services Unit, 500 North Calvert Street, Room 402, Baltimore, Maryland, 21202, or by telephone at 888-784-0136.
Michigan
Michigan Department of Insurance and Financial Services
Money Transmission Services Act
MT0023423
Michigan Department of Insurance & Financial Services
Address: 530 West Allegan Street Lansing, MI 48933
Phone: 877-999-6442
Website: https://www.michigan.gov/difs/
Missouri
Division of Finance
Chapter 361, Revised Statutes of Missouri
MO-22-8910
Missouri Division of Finance
Address: Truman State Office Building, Room 630 Jefferson City, MO 65102
Phone: (573) 751-3242
Website: https://finance.mo.gov/
Montana
The state of Montana does not require a license.
New Hampshire
Banking Department
New Hampshire Revised Statutes Annotated Chapter 399-G
24117-MT
New Hampshire Banking Department
Address: 53 Regional Drive, Suite 200 Concord NH 03301
Phone: (603) 271-3561
Website: https://www.nh.gov/banking/
New Mexico
Financial Institutions Division
New Mexico Uniform Money Services Act
N/A
New Mexico Division of Financial Institutions
Address: 2550 Cerrillos Road, Santa Fe, NM 87505
Phone: (505) 476-4885
Website: http://www.rld.state.nm.us/financialinstitutions/
North Dakota
North Dakota Department of Financial Institutions
Chapter 13-09, North Dakota Century Code
MT103812
North Dakota Department of Financial Institutions
Address: 2000 Schafer St # G, Bismarck, ND 58501
Phone: (701) 328-9933
Website: https://www.nd.gov/dfi/
Ohio
Department of Commerce
Ohio Revised Code
OHMT214
Ohio Division of Financial Institutions
Address: 77 South High Street 21st Floor, Columbus, OH 43215-6120
Phone: 614-728-8400
Website: https://www.com.ohio.gov/fiin/default.aspx
Oregon
Oregon Department of Consumer and Business Services
Oregon Money Transmitters Act
2108069
Oregon Division of Financial Regulation
Address: 350 Winter St. NE, Room 410, Salem, OR 97309
Phone: 866-814-9710
Website: https://dfr.oregon.gov/Pages/index.aspx
Pennsylvania
Pennsylvania Department of Banking
Licensing Business of Transmitting Money or Credit
82702
Pennsylvania Department of Banking and Securities
Address: 17 N. Second Street, Suite 1300, Harrisburg, PA 17101
Phone: 717.787.1854
Website: https://www.dobs.pa.gov/Pages/default.aspx
South Dakota
South Dakota Division of Banking
South Dakota Codified Law 51A-17
MT.2222
South Dakota Division of Banking
Address: 1601 N. Harrison Avenue, Suite 1 Pierre, SD 57501
Phone: 605.773.3421
Website: http://dlr.sd.gov/banking/default.aspx
West Virginia
West Virginia Division of Financial Institutions
W. Va. Code Chapter 32A
WVMT-2108069
West Virginia Division of Financial Institutions
Address: 900 Pennsylvania Avenue Suite 306 Charleston, WV 25302
Phone: (304) 558-2294
Website: https://dfi.wv.gov/Pages/default.aspx
Wisconsin
The state of Wisconsin does not require a license.