Taptap Send Regulatory Licenses

Last Updated: September 21st, 2021


Taptap Send Belgium S.A., incorporated in Belgium, Company Number 0754.970.695, Registered Office 31 Rue du Commerce, 1000 Bruxelles, Belgium

Taptap Send Belgium S.A. is regulated by the National Bank of Belgium as a payment institution in accordance with the law of 11 March 2018 with unique identification number 0754.970.695

© Taptap Send UK Limited, Registered in England and Wales, Company Number 10416468, Registered Office Epworth House, 25 City Road, Shoreditch, London, EC1Y 1AA.

Taptap Send UK Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, Firm Reference Number 900842, for the issuing of electronic money.

Taptap Send Payments Canada Inc., British Columbia corporation, registration number BC1287510, registered office at 2600-Three Bentall Centre, 595 Burrard Street, CP 49314, Vancouver, British Columbia V7X1L3, Canada.

Taptap Send Payments Canada Inc. is registered as a money services business with the Financial Transactions and Reports Analysis Centre under number M21060579 and with the Revenu Québec under number 904652.

TapTap Send Payments Co., incorporated in Delaware, company number 4229202, registered with FinCEN with MSB registration number 31000180079144 and with registered address at Corporation Services Company, 251 Little Falls Drive, Wilmington, DE 19808, USA.

TapTap Send Payments Co is licensed in the US jurisdictions below. Should you ever have an issue that is unresolved by TapTap Send Payments Co, we have also included the details of each regulator so that you can contact them.

TapTap Send Payments Co’s NMLS ID is 2108069. The NMLS Consumer Access site can be found here: https://www.nmlsconsumeraccess.org/

State

Agency

Statute

License

Vermont

Vermont Department of Financial Regulation - Banking Division

Vermont Statutes Title 8, Chapter 79

MT-2108069

Vermont Department of Financial Regulation

Address: 89 Main Street, Montpelier, VT 05620 - 3101

Phone: (888) 568-4547

Website: http://www.dfr.vermont.gov/

California

State of California Department of Financial Protection and Innovation

Money Transmission Act

2688

State of California Department of Financial Protection and Innovation

Address: Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834

Phone: 1-866-275-2677 (toll free)

Email: consumer.services@dfpi.ca.gov

Website: https://dfpi.ca.gov/

For California Residents Only: If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation using the details above.

Colorado

Colorado Department of Regulatory Agencies, Division of Banking

Money Transmitters Act

500293

For Colorado Residents Only: CUSTOMER NOTICE: Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information. If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:

Colorado Division of Banking

1560 Broadway, Suite 975 Denver, CO 80202

email: DORA_BankingWebsite@state.co.us

website: www.dora.colorado.gov/dob.

Section 12-52-116, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.

Indiana

Indiana Department of Financial Institutions

Indiana Money Transmitter Act

Not yet received

Indiana Department of Financial Institutions

Address: 30 South Meridian St., Suite 300 Indianapolis, Indiana 46204

Phone: 317-232-3955

Website: https://www.in.gov/dfi/

Puerto Rico

Commissioner of Financial Institutions of Puerto Rico

Act to Regulate the Money Service Business

TM-126

Commissioner of Financial Institutions of Puerto Rico

Address: 1492 Ave. Ponce de León, San Juan, Puerto Rico 00907

Phone: (787) 723-3131

Website: https://ocif.pr.gov/Pages/default.aspx

New Jersey

New Jersey Department of Banking & Insurance

New Jersey Money Transmitters Act

2104751

New Jersey Department of Banking & Insurance

Address: 20 West State Street, Trenton NJ 08608

Phone: 800-446-7467

Website: https://www.state.nj.us/dobi/index.html

Mississippi

Mississippi Department of Banking and Consumer Finance

Money Transmitters Act

2108069

Mississippi Department of Banking and Consumer Finance

Address: P.O. Box 12129 Jackson, MS 39236-2129

Phone: 601.321.6901

Website: https://dbcf.ms.gov/

Rhode Island

Rhode Island Department of Business Regulation - Banking Division

Rhode Island General Laws 19-14.3, 19-4-4 and 19-14.5

20214250CT

Rhode Island Department of Business Regulation - Banking Division

Address: 1511 Pontiac Avenue Cranston, RI 02920

Phone: (401) 462-9503

Website: http://www.dbr.state.ri.us/divisions/banking/

Connecticut

Connectict Department of Banking

Money Transmitters Act

MT-2108069

Connectict Department of Banking

Address: 260 Constitution Plaza, Hartford, CT 06103-1800

Phone: 1-800-831-7225

Website: http://www.ct.gov/dob/site/default.asp

South Carolina

South Carolina Office of the Attorney General Money Services Division

South Carolina Anti-Money Laundering Act

2108069

South Carolina Office of the Attorney General Money Services Division

Address: 1000 Assembly Street Columbia, SC 29201

Phone: (803) 734-1221

Website: http://www.scag.gov/civil/money-services

Florida

Florida Office of Financial Regulation

Florida Statutes Chapter 560

FT230000348

Florida Office of Financial Regulation

Address: 200 E. Gaines Street, Tallahassee, FL 32399

Phone: (850) 487-9687

Website: https://www.flofr.com/

D.C.

Department of Insurance, Securities and Banking

Money Transmitters Act of 2000

MTR2108069

D.C. Department of Insurance, Securities and Banking

Address: 1050 First Street, NE, Suite 801, Washington, DC 20002

Phone: (202) 727-8000

Website: https://disb.dc.gov/

Oklahoma

Oklahoma Banking Department

Oklahoma Financial Transaction Reporting Act

N/A

Oklahoma Banking Department

Address: 2900 North Lincoln Boulevard, Oklahoma City, Oklahoma 73105

Phone: 405-521-2782

Website: http://banking.ok.gov/

North Carolina

Office of Commissioner of Banks

North Carolina Money Transmitters Act

200774

North Carolina Office of the Commissioner of Banks

Address: 316 W. Edenton Street, Raleigh, NC 27603

Phone: 919-733-3016

Website: https://www.nccob.gov/public/

Alabama

Alabama Securities Commission

The Alabama Monetary Transmission Act (Section 8 Chapter7a)

838

Alabama Securities Commission

Address:P.O. Box 304700, Montgomery, AL 36130-4700

Phone:1-800-222-1253

Website: https://asc.alabama.gov/

Idaho

Idaho Department of Finance

Idaho Money Transmitters Act

MTL-281

Idaho Department of Finance

Address: 800 Park Blvd., Suite 200 Boise, ID 83712

Phone: (208)332-8000

Website: http://www.finance.idaho.gov/

Illinois

Illinois Department of Financial & Professional Regulation

(205 ILCS 657/) Transmitters of Money Act.

MT.0000418

Illinois Department of Financial and Professional Regulation

Address: 100 West Randolph, 9th Floor, Chicago, IL 60601

Phone: 1-312-814-6910

Website: https://www.idfpr.com/About/About.asp

Virginia

Bureau of Financial Institutions

Code of Virginia Title 6.2, Chapter 19

MO-415

Virginia Bureau of Financial Institutions

Address: 1300 E. Main St., 8th floor Richmond, Virginia 23219

Phone: (804) 371-9657

Website: https://www.scc.virginia.gov/bfi/

Washington

Washington Department of Financial Institutions

Uniform Money Services Act

550-MT-132462

Washington State Department of Financial Institutions

Address: 150 Israel Rd SW Tumwater WA 98501

Phone: (360) 902-8700

Website: https://dfi.wa.gov/

Kansas

State Bank Commissioner of Kansas

Kansas Money Transmitter Act

MT.0000200

State Bank Commissioner of Kansas

Address: 700 SW Jackson St, Suite 300 Topeka, KS 66603

Phone: 785-296-2266

Website: http://www.osbckansas.org/

Alaska

Alaska Department of Commerce, Division of Banking and Securities

Alaska Uniform Money Services Act

AKMT-014723

For Alaska Residents Only: If your issue is unresolved by TapTap Send Payments Co (+1 833 916 0670), please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Formal complaints must be in writing, please download the form here:

https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Formal complaint forms may be submitted via:

1. Fax: 907-465-1230

2. Email: msb_licensing@alaska.gov

3. Mail: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

If you have questions regarding formal complaints, please call 907-465-2521

Arizona

Arizona Department of Financial Institutions

Arizona Revised Statutes, Title 6, Chapter 12

1025261

Arizona Department of Financial Institutions

Address: 100 N 15th Avenue, Suite 261, Phoenix, AZ 85007

Phone: 1-800-544-0708

Website: http://www.azdfi.gov/

Arkansas

Arkansas Securities Department

Uniform Money Services Act

123145

Arkansas Securities Department

Address: 201 E Markham St # 300, Little Rock, AR 72201

Phone: (501) 324-9260

Website: http://www.securities.arkansas.gov/

Delaware

Office of State Bank Commissioner

Section 2308(b), 5 Del.C., Chapter 23

33939

Delaware Office of the State Bank Commissioner

Address: 555 East Loockerman Street Dover, DE 19901

Phone: (302) 739-4235

Website: https://banking.delaware.gov/

Georgia

Georgia Department of Banking and Finance

O.C.G.A. Title 7 Chapter 1 Article 4

2108069

Georgia Department of Banking and Finance

Address: 2990 Brandywine Road Suite 200 Atlanta, Georgia 30341-5565

Phone: (888) 986-1633

Website: https://dbf.georgia.gov/

Iowa

Iowa Division of Banking

Uniform Money Services Act

2021-0056

Iowa Division of Banking

Address: 200 East Grand Avenue, Suite 300 Des Moines, IA 50309-1827

Phone: 515-281-4014

Website: https://www.idob.state.ia.us/

Maryland

Office of the Commissioner of Financial Regulation

Maryland Money Transmission Act

12-2108069

If your issue is unresolved by TapTap Send Payments Co (+1 833 916 0670), the Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding the licensee, TapTap Send Payments Co., at Commissioner of Financial Regulation, Attention: Consumer Services Unit, 500 North Calvert Street, Room 402, Baltimore, Maryland, 21202, or by telephone at 888-784-0136.

Michigan

Michigan Department of Insurance and Financial Services

Money Transmission Services Act

MT0023423

Michigan Department of Insurance & Financial Services

Address: 530 West Allegan Street Lansing, MI 48933

Phone: 877-999-6442

Website: https://www.michigan.gov/difs/

Missouri

Division of Finance

Chapter 361, Revised Statutes of Missouri

MO-22-8910

Missouri Division of Finance

Address: Truman State Office Building, Room 630 Jefferson City, MO 65102

Phone: (573) 751-3242

Website: https://finance.mo.gov/

Montana

The state of Montana does not require a license.

New Hampshire

Banking Department

New Hampshire Revised Statutes Annotated Chapter 399-G

24117-MT

New Hampshire Banking Department

Address: 53 Regional Drive, Suite 200 Concord NH 03301

Phone: (603) 271-3561

Website: https://www.nh.gov/banking/

New Mexico

Financial Institutions Division

New Mexico Uniform Money Services Act

N/A

New Mexico Division of Financial Institutions

Address: 2550 Cerrillos Road, Santa Fe, NM 87505

Phone: (505) 476-4885

Website: http://www.rld.state.nm.us/financialinstitutions/

North Dakota

North Dakota Department of Financial Institutions

Chapter 13-09, North Dakota Century Code

MT103812

North Dakota Department of Financial Institutions

Address: 2000 Schafer St # G, Bismarck, ND 58501

Phone: (701) 328-9933

Website: https://www.nd.gov/dfi/

Ohio

Department of Commerce

Ohio Revised Code

OHMT214

Ohio Division of Financial Institutions

Address: 77 South High Street 21st Floor, Columbus, OH 43215-6120

Phone: 614-728-8400

Website: https://www.com.ohio.gov/fiin/default.aspx

Oregon

Oregon Department of Consumer and Business Services

Oregon Money Transmitters Act

2108069

Oregon Division of Financial Regulation

Address: 350 Winter St. NE, Room 410, Salem, OR 97309

Phone: 866-814-9710

Website: https://dfr.oregon.gov/Pages/index.aspx

Pennsylvania

Pennsylvania Department of Banking

Licensing Business of Transmitting Money or Credit

82702

Pennsylvania Department of Banking and Securities

Address: 17 N. Second Street, Suite 1300, Harrisburg, PA 17101

Phone: 717.787.1854

Website: https://www.dobs.pa.gov/Pages/default.aspx

South Dakota

South Dakota Division of Banking

South Dakota Codified Law 51A-17

MT.2222

South Dakota Division of Banking

Address: 1601 N. Harrison Avenue, Suite 1 Pierre, SD 57501

Phone: 605.773.3421

Website: http://dlr.sd.gov/banking/default.aspx

West Virginia

West Virginia Division of Financial Institutions

W. Va. Code Chapter 32A

WVMT-2108069

West Virginia Division of Financial Institutions

Address: 900 Pennsylvania Avenue Suite 306 Charleston, WV 25302

Phone: (304) 558-2294

Website: https://dfi.wv.gov/Pages/default.aspx

Wisconsin

The state of Wisconsin does not require a license.