If you live in Canada, Taptap Send Payments Canada Inc. (“Taptap Send”, “we”, “us”, “our”) is responsible for the personal data that you provide or that we otherwise collect when providing our Services.
We receive Data from visitors to our website, and Customers using our Services. The collection and use of Data is crucial to providing our Services and keeping the Services safe. Data helps us increase the safety of your online payments, while reducing the risk of fraud, money laundering and other harmful activity. Generally, Data can be categorized into Data that, alone and/or in combination with other data, identifies you individually (“Personal Information”) and data associated with your activities, which could also include certain Personal Information (“Activity Information”).
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using Transport Layer Security technology. You are responsible for keeping confidential any passwords we give you. We ask you not to share this password with anyone else and not to use this password for other services or products.
You may have to provide us with Personal Information to sign up for, or make use of, our Services. This data includes the following, for yourself and your recipient:
We may collect Personal Information about you from other sources. For example, we may:
We also automatically collect Activity Information based on your use of our Services. This data would include your activities on our website, or actions performed on our payment platform. For example, we may collect:
Personal Information and Activity Information we collect is stored in compliance with our various regulatory obligations for anti-money laundering and fraud purposes.
When you sign up to effectuate payments through our Service, you enter into a contract with us to make these payments on your behalf. We must process your Data to fulfil this contract. Further, we are required by law to collect, process, and retain your Data, in fulfilment of our anti-money laundering regulatory obligations. We use your Data for the following business purposes:
We may combine information from the Services together and with other information we obtain from our business records or from third party sources.
Taptap Send will use your Data for marketing and promotional purposes. You have the right to ask us not to contact you for marketing purposes by contacting us at email@example.com.
As a regulated financial institution, we are required by law to store some of your Data beyond the termination of your relationship with us. After such time, your Data will only be accessed or processed if absolutely necessary. We will always delete Data that is no longer required by relevant legislation.
We may share Data to ensure that we can continue providing you with the Services you have contracted.
Taptap Send may share your Personal Information and Activity Information with:
Taptap Send may share only Activity Information (and not Personal Information) with:
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using Transport Layer Security technology. We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. If you feel your interaction with us is no longer secure (e.g., you believe your log in or other security credentials have been compromised), please contact us immediately.
Personal Information that we collect may be transferred to, and stored and processed in, the United States or any other country in which we or our affiliates, subcontractors, or partner payment processors maintain facilities (e.g. United Kingdom, Belgium, France). A list of the specific countries will be provided upon your request. The laws in other countries regarding personal information may be different from the laws of your state or country. Any such transfers will comply with safeguards as required by relevant law. It may also be processed by staff operating outside the US who work for us or for one of our payment processors or suppliers. Such staff may be engaged in, among other things, the fulfilment of your payment order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.
You have the right to request access to or correction of your Personal Information in our control. You also have the right to withdraw your consent to our processing of your Personal Information. These rights are subject to applicable legal restrictions.
You can make exercise your rights pursuant to this section by:
We will make every effort to respond promptly, and in any case within 30 days of your request. Only you or a person authorized to act on your behalf may exercise these rights. We will take measures to verify your identity before processing your request. We will ask you to provide sufficient information for verification purposes (including your first name, last name, middle initial, email address, phone number and address), and we may not process your request if we are unable to verify your identity. We will use this information only to verify your request. We will also need to verify the authority of any person acting on your behalf, such as by ensuring they have the proper documentation to validate such authority.
Our Services may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility for them. Please check these policies before you submit any personal data to these websites.
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