Referral Programme Terms and Conditions

Version 2
Version 1
English · Français

 Last updated: 03 December 2021

1.              Overview

1.1.         The following terms and conditions of the “Taptap Send™ Referral Programme” (the "Referral Programme") apply to Taptap Send UK Limited, Taptap Send Belgium S.A., TapTap Send Payments Co., Taptap Send Payments Canada Inc. (together, "Taptap Send," “we,” or “us”), and you ("you", "your", or “Participant”), the participant in the Taptap Send Referral Programme. Participation in the Referral Programme is subject to these terms and conditions (the “Referral Agreement”).

1.2.         By accessing, registering with and using the Taptap Send services to make non-recurring international remittances to any eligible recipient (as permitted under the Taptap Send User Agreement) (the “Service”), you agree to be enrolled into the Referral Programme and bound by this Referral Agreement. If you do not wish to be bound by the Referral Agreement, do not access, register with or use the Service. The language of this Referral Agreement is English and all Services, instructions and transactions carried out in connection with it shall be in English.

2.              PARTICIPATING IN THE REFERRAL PROGRAM

1.1.         The Referral Programme enables you to earn points, rewards, or benefits (“Rewards”) for performing certain “Qualifying Actions”. The list of Qualifying Actions is included below and in the Taptap Send mobile application (the “App”), and will be updated from time to time.

2.2.         Qualifying Actions: The Participant shall receive a Reward for the following Qualifying Actions:

                   2.2.1.    Participant enters a valid promotional code in the App; or

                   2.2.2.    Participant (here, the “Referrer”) makes a “Valid Referral” to a referee (the “Referee”). The following                                      conditions need to be satisfied for a Valid Referral to be made:

                                     ·       A referral made to a Referee who has not previously registered for the TapTap Send Service;

                                     ·       The Referee registers with the Taptap Send Service;

                                     ·       The Referee enters the referral code given by the Referrer;

                                     ·       The Referee successfully uses the Taptap Send service to transfer money to a person other than                                               the Referrer in a manner that is compliant with this Agreement and our Taptap Send User                                               Agreement; and

                                     ·       The Referee's money transfer transaction is successfully executed and not canceled (either by                                               Referee or by Taptap Send).

2.3.         Rewards: The amount and nature of the Reward for each Qualifying Action will be disclosed in the App along with the Qualifying Action.

2.4.         Taptap Send reserves the right to change the list of Qualifying Actions and associated Rewards at its discretion without prior notice. However, Qualifying Actions validly completed before the date of the change will be honored by Taptap Send. 

3.              PROGRAMME RESTRICTIONS

3.1.         Participants are required to register with the Taptap Send Service. Only one registration per Participant will be accepted.

3.2.         Subsequent registrations or money transfers with Taptap Send by the Referee do not qualify as Valid Referrals.

3.3.         Money transfers initiated by the Referee after his or her first successful money transfer with Taptap Send, or referrals to a Referee who is a previous user of the Taptap Send Service, do not qualify as Valid Referrals.

3.4.         Taptap Send reserves the right to void any Qualifying Action or payment of any Rewards that: (i) appears to be fraudulent; (ii) appears to have been created as a result of a fraudulent transaction; or (iii) that violates the terms of this Referral Agreement or the Taptap Send User Agreement.

3.5.         Taptap Send reserves the right to limit the number of individuals per household eligible for receiving a Reward.

3.6.         Any attempt by a Participant to abuse this Referral Programme by using multiple/different identities, registrations, logins, and/or any other method we consider abusive, at our discretion, will void and disqualify the Participant from receiving the Reward in Taptap Send’s sole discretion.

4.              DELIVERY, USE AND EXPIRATION OF REWARDS

4.1.         Taptap Send will deposit the Reward in your account on the App once the Qualifying Action has been completed. Your Rewards are cumulative and will be displayed as a balance (the “Rewards Balance”) in your account.

4.2.         Taptap Send does not guarantee a delivery time on any Rewards granted.

4.3.         You may apply your Reward against transactions which (i) would be permitted under the Taptap Send User Agreement; and (ii) meet the transaction size requirements shown in the App prior to your transaction.

4.4.         When you choose to apply your Reward against a particular transaction, your entire Rewards Balance will be applied against the transaction. Taptap Send is unable to apply partial amounts of your Rewards Balance.

4.5.         By applying your Reward against a particular transaction, you increase the amount that your Recipient receives, without increasing the amount you pay from your Payment Instrument (as defined in the Taptap Send User Agreement). You will have an opportunity to review the amounts paid and received, and the Rewards spent, prior to executing the transaction through the App.

4.6.         Rewards are not electronic money and are not refundable, even if the accompanying transaction is eligible to be refunded.

4.7.         Rewards expire ninety (90) days from the date that the relevant Rewards are deposited into your Taptap Send account. Taptap Send will automatically deduct expired Rewards from your Rewards Balance.

5.              LIMITATION OF LIABILITY

5.1.         IN NO EVENT SHALL TAPTAP SEND BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES OF ANY KIND ARISING FROM YOUR PARTICIPATION IN THE REFERRAL PROGRAMME, INCLUDING BUT NOT LIMITED TO SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE AND/OR CONSEQUENTIAL DAMAGES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TAPTAP SEND’S MAXIMUM AGGREGATE LIABILITY TO PARTICIPANT AND ANY THIRD PARTY UNDER ANY AND ALL CIRCUMSTANCES SHALL BE THE THEN-CURRENT DOLLAR VALUE OF THE PARTY’S UNSPENT REWARD.

5.2.         ALL WARRANTIES, EXPRESS AND IMPLIED, REGARDING THE REFERRAL PROGRAMME AND USE OF THE TAPTAP SEND SERVICES ARE DISCLAIMED (INCLUDING, WITHOUT LIMITATION, THE DISCLAIMER OF ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY AND/OR FITNESS FOR A PARTICULAR PURPOSE). TAPTAP SEND MAKES NO REPRESENTATION OR WARRANTY WITH RESPECT TO ANY RESULTS OBTAINABLE THROUGH THE REFERRAL PROGRAMME OR THE DELIVERY TIME OF THE REWARDS.

6.              OTHER TERMS AND CONDITIONS

6.1.         We reserve the right to amend or terminate the Referral Programme at any time without notice. Resolution of all questions or disputes regarding eligibility for the Referral Programme, earnings of Rewards, or your compliance with the terms and conditions of this Referral Agreement shall be subject to our reasonable interpretation.

6.2.         We reserve the right to close the account(s) or void the Rewards of any Participant or Referee if either party attempts to use the Referral Programme in breach of this Referral Agreement, the Taptap Send User Agreement, or in violation of any law, statute or governmental regulation. Additionally, we reserve the right to block any recipient account(s) connected to a breach under this clause 6.2.

6.3.         All information collected in the Referral Programme shall be subject to our Privacy Policy.