TERMS & CONDITIONS

Dear Mama – Things I Couldn’t Do Without You Campaign

Version 2
Version 1

The competition
1. The “Dear Mama – 5 Things I Couldn’t Do Without You” campaign (the “Competition”) gives participants the chance to celebrate their mothers and win prizes. Participants must create and share a video on Instagram or TikTok describing “5 Things I Couldn’t Have Done Without My Mum.” Videos with the highest engagement (likes, comments, and shares) will win prizes.

2. Prizes include:
● Grand Prize (Top 2 Videos – 1 from Instagram, 1 from TikTok): Return tickets for the winners’ moms to visit them.
● 3rd Place: $ 200 Luxury spa day for mom.
● 4th Place: $150 shopping voucher for mom.
● 5th Place: $100 dining voucher for mom.

3. Winners will be determined based on the total number of likes, comments, and shares on their video.

How to enter
4. The competition will run from 6:00 AM UTC on March 14, 2025 (the "Opening Date") to 11:59 PM UTC on March 29, 2025 (the "Closing Date") inclusive.

5. All competition entries must be received by Taptap Send by no later than the Closing Date. All competition entries received after the Closing Date are automatically disqualified.

6. The winners will be announced on Mother’s Day March 30th on the @taptapsendng public Instagram page on March 30, 2025 (the “Announcement Date”).

7. To enter the competition:
(a) Record a video sharing “5 Things I Couldn’t Have Done Without My Mum.”
(b) Post the video on Instagram or TikTok.
(c) Tag @TaptapSendng and use the hashtag #DearMamaChallenge.
(d) Engage with your audience and encourage likes, comments, and shares.

As a bonus, you can send money to your mom using the bonus code “DearMama” via Taptap Send. Your mom will receive an extra $20.

The bonus code “DearMama” is not a condition to participating in the Competition, but all participants are encouraged to use it to enjoy the $20 bonus for their mom.

By submitting a competition entry, you are agreeing to be bound by these terms and conditions.

Eligibility
8. To be eligible to win the competition you must:
(a) Be aged 18 years or over
(b) Be a customer of Taptap Send
(c) Be a resident of the UK, Australia, EU (excluding Portugal and Italy), Canada (excluding the province of Quebec), or the United States (excluding the states of Nebraska, North Dakota, and Vermont).

Additionally, to be eligible for the Grand Prize, the winners' mothers must have a valid visa for the return destination at the time of entry into the competition.

9. In entering the competition, you confirm that you are eligible to do so and eligible to claim the prize. Taptap Send may require you to provide proof that you are eligible to enter the competition.

10. In entering the competition, you acknowledge that you may be publicly featured on the @taptapsendng Instagram and TikTok page.

11. Taptap Send will not accept competition entries that are:
(a) automatically generated by computer;
(b) completed by third parties or in bulk; or
(c) incomplete.

12. There is a limit of one entry per person.

13. Taptap Send reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition.

The prizes
14. The table below outlines the prizes available to be won.

Prizes Amount ($)
1 Return Tickets for mom (2 winners) Up to $3000
2 Luxury Spa Day $ 200
3 $150 shopping voucher $150
4 $100 dining voucher $100
Total value of the prize pool Up to $3450


15. Prizes are subject to availability. There is no cash alternative and prizes are not negotiable or transferable.


Winners
16. Taptap Send will contact the winner personally as soon as practicable after the Announcement Date, using the social media handle provided with the competition entry.


17. If requested to do so by a national advertising regulator, Taptap Send must either publish or make available information that indicates that a valid award took place. To comply with this obligation Taptap Send will publish the surname and county of major prize winners.

Claiming the prize
18. If you are the winner of the prize, you will have 7 working days from the Announcement Date to claim the prize. If you do not claim the prize by this date, your claim will become invalid. Please allow 7 working days from the day you claimed your prize for delivery of the prize.


19. The prize may not be claimed by a third party on your behalf.

20. Taptap Send will make all reasonable efforts to contact the winner. If the winner cannot be contacted or is not available, or has not claimed their prize within 7 working days of the Announcement Date, Taptap Send reserves the right to offer the prize to the next eligible entrant selected from the correct entries that were received before the Closing Date.

21. Taptap Send does not accept any responsibility if you are not able to take up the prize.

Limitation of liability

22. Insofar as is permitted by law, Taptap Send, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of Taptap Send, its agents or distributors or that of their employees. Your statutory rights are not affected.

Data protection and publicity
23. Taptap Send will only process your personal information as set out in the Privacy Policy. See also conditions 6 and 10 with regard to the announcement of winners.

General
24. If there is any reason to believe that there has been a breach of these terms and conditions, Taptap Send may, at its sole discretion, reserve the right to exclude you from participating in the competition.

25. Taptap Send reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.