Question 1

How do I send money to Tunisia using Taptap Send?

Accepted Answer

Download the Taptap Send app from the Play Store or Google Play, create an account, select Tunisia as the destination, choose the recipient and the withdrawal method (Wafacash, Zitouna Payment, Kashy, or bank transfer), then confirm the transfer and pay.

Question 2

How can your family receive money in Tunisia?

Accepted Answer

Zitouna Payment: withdrawals available at over 100 Zitouna Payment branches across Tunisia. Open daily from 8.30am to 8.00pm, including weekends with adjusted opening hours. The recipient must present their national ID card and the transaction code. No withdrawal fees for the recipient. WafaCash: withdrawals available across the entire WafaCash network in Tunisia. Open daily from 8.00am to 8.00pm, with adjusted opening hours at weekends. No withdrawal fees for the recipient. Kashy: withdrawals at over 100 Kashy agents in Tunisia, with a rapidly expanding network. No withdrawal fees for the recipient. Bank Transfer: direct transfer to major Tunisian banks. Funds are received directly into your beneficiary's bank account within a few days, with no transfer fees.

Question 3

How much can I send to Tunisia? Is there a limit?

Accepted Answer

The amount you can send to Tunisia depends on the delivery method and provider. For bank transfers: maximum transaction limit of TND 100,000. Recipient limits depend on their bank. For Mobile Money: Swared maximum transaction limit of TND 3,000; Wafacash maximum transaction limit of TND 20,000. For cash pickup: Swared maximum transaction limit of TND 3,000; Wafacash maximum transaction limit of TND 20,000. Recipient limits for mobile money and cash pickup depend on the recipient's wallet verification status. Per-transfer limits may also vary based on your sending country and account verification status.

Question 4

How long does a transfer to Tunisia take?

Accepted Answer

Transfers for cash withdrawals are usually received within 1 minute. It may take longer in the event of a system failure on Taptap Send's partners' side. For bank transfers, transfers are usually received within 3 days.

Question 5

What should I do if there is an error with the transfer?

Accepted Answer

Please contact Taptap Send customer support immediately at support@taptapsend.com. Our team will deal with your enquiry as soon as possible.

Question 6

From which countries can money be sent to Tunisia?

Accepted Answer

Taptap Send is available in over 30 countries. You can send money to Tunisia from France, Italy, Germany, the United Arab Emirates, the United States, Spain, Belgium, Slovakia, Romania, Estonia, Austria, Australia, Canada, the United Kingdom, Sweden, Brazil, Croatia, Cyprus, the Czech Republic, Denmark, Luxembourg, Malta, Norway, Poland, Portugal, Finland, Greece, Hungary and Ireland. Taptap Send is constantly working to add new countries for delivery.

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