Question 1

How can you send money to Jordan?

Accepted Answer

Taptap Send offers two delivery methods to Jordan. Bank transfers: send Jordanian dinar (JOD) directly to any bank account in Jordan. Cash pickup: your recipient collects cash at Zamzam Exchange branches across Jordan, available same-day.

Question 2

How long does a transfer to Jordan take?

Accepted Answer

Cash pickup at Zamzam Exchange is available same-day. Zamzam pickup hours are 8:00 AM to 12:00 AM (midnight), 7 days a week. Bank transfers may take up to 3 business days to be reflected in the recipient's account. Banking hours in Jordan are Sunday to Thursday, 9:30 AM with a 1:30 PM cutoff.

Question 3

How much will you pay to send money to Jordan?

Accepted Answer

There is no transfer fee charged by Taptap Send to send money to Jordan — we simply charge a small percentage on the exchange rate. Your recipient will receive the exact amount shown on the send screen without any deductions. The exact exchange rate is shown transparently in the Taptap Send app before you confirm.

Question 4

How much can you send to Jordan?

Accepted Answer

Sending limits follow Taptap Send's standard transfer policies based on your sending country. For cash pickup at Zamzam Exchange, the maximum is 10,000 JOD per transfer. For bank transfers, sending follows Taptap Send's standard limits with no maximum recipient limit. The minimum transaction is 1 JOD.

Question 5

What if I sent money to the wrong person or to the wrong number?

Accepted Answer

Please always double-check every transaction detail before you send money. Taptap Send makes it easy to edit any transfer details before the final payment confirmation step. Make sure you input the correct phone number — if you made a mistake with the recipient's phone number and it is a valid phone number, even if the name doesn't match, the transaction is processed once you confirm payment and the fund cannot be reversed.

Question 6

What tips should I follow for bank transfers to Jordan?

Accepted Answer

For bank transfers to Jordan, always select the correct bank with the IBAN or account number before sending. Your transfer may process faster if you use an IBAN. You can edit the details even on the last screen before confirming. Bank transfers may take up to 3 business days to be reflected in the recipient's account. During Ramadan, banking processing times may be adjusted: Sunday to Thursday, 9:30 AM with a 1:30 PM cutoff still applies.

Question 7

How does cash pickup at Zamzam Exchange work?

Accepted Answer

Cash pickup at Zamzam Exchange is available across Jordan. Zamzam working hours are 8:00 AM to 12:00 AM (midnight), 7 days a week. Note that cash pickup processing is 24/7, but physical pickup is limited to these hours.

Question 8

Is Taptap Send safe and regulated?

Accepted Answer

Yes. Taptap Send is a licensed money transfer service regulated in multiple countries — including by the Financial Conduct Authority in the UK and the New York State Department of Financial Services in the US. Every transfer is protected by bank-level encryption.

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