Impact first. We exclusively pursue products and strategies that are in the interests of our customers and the communities we serve, while recognizing the tradeoffs this implies
Team next. I am because you are. We succeed or fail as a team -- not individuals -- and with our broader community of customers, regulators and investors.
Accept reality, propose solutions. We recognize challenges, we accept their existence as reality, and we propose solutions.
Win with grit. We seek out opportunities to unlock value by working harder and going further than others might.
Be proactively candid, with yourself and others. We dare to be honest with ourselves and open to feedback, and are willing to say what we believe.
Love the particular. We value an understanding of specific circumstances and conditions -- of individual stories and lives.
Own it, allowing us to create a culture of accountability without blame.
Create positive energy. Maybe, even have fun. We strive to enjoy ourselves at work, and be a source of positive energy for others.